Cosmic Flow
← All industries
Dental laboratory

From quote to delivery for a dental laboratory

Cases are tracked on paper. When the practice calls about a bridge, you go hunting through a notebook for who worked on it.

What changes

Every case carries a patient code, teeth, material and shade — findable in seconds.

Per-technician stages record who and when, so complaints get settled with facts.

The try-in date lives in the system, not on a sticky note.

Your stages, ready configured

The account starts with these production stages. Change them any time from Settings.

  1. 1Impression intake
  2. 2Model
  3. 3Scanning
  4. 4CAD design
  5. 5CAM milling
  6. 6Ceramics
  7. 7Dispatch

Every stage records who worked on it, and when.

Production stages configured for a dental laboratory
Production stages configured for a dental laboratory

What it looks like on the shop floor

The operator interface is not the manager’s. A worker does not see the whole company — they see their own queue and two buttons.

A tablet at scanning, one at milling, one at layering. The technician signs in with a PIN and sees only the cases that have reached their bench, with the patient code, the tooth numbers and the VITA shade. No more hunting through boxes to find out what is next.

The operator screen: only the jobs that reached their stage
The operator screen: only the jobs that reached their stage

A tablet in the workshop, a PIN for each person

You do not need a computer at every station. A cheap tablet on the wall, next to the machine, is enough.

  1. The operator signs in with a four-digit PIN — no email, no password typed with dirty hands.
  2. They see only the jobs that reached their stage. Nobody has to tell them what is next.
  3. Two buttons: “In progress” when they start, “Done” when they finish.
  4. The job moves to the next stage on its own and appears in the next person’s list.
  5. The system records who worked and at what time — no handwritten timesheet.
Picking a task up: “In progress”, then “Done”
Picking a task up: “In progress”, then “Done”

Order status, live

When the practice calls about a four-unit bridge, you can see it has been in layering since yesterday afternoon and that the try-in is Wednesday. The answer is a date, not an estimate.

Every order, with the stage it has reached
Every order, with the stage it has reached

A concrete example

A practice sends a four-unit zirconia bridge. The case enters with its try-in date, and each technician sees their own stage in their queue.

Unit of measure
element count
Stages configured
7
The product spec sheet, with this trade’s own fields
The product spec sheet, with this trade’s own fields

Four things you will notice immediately

  • Every case has its own sheet: patient code, FDI teeth, material, shade, impression type — nothing is lost between technicians.
  • Price per element comes from your own grid, per material, so zirconia and metal-ceramic stop being billed alike.
  • The try-in date lives in the system, not on the envelope.
  • You can see who did each stage — which matters when a practice queries a case and you want to understand what happened.
The price grid, configured for this trade
The price grid, configured for this trade

Your customers can see their own orders and invoices

Every customer can be given an account. They sign in at the same address you do and see exactly what concerns them — their orders, the stage each one has reached, the quotes they were sent, and their invoices including anything unpaid.

  • They see only their own orders and documents — never another customer’s.
  • They can download a quote or an invoice as a PDF instead of calling you for a copy.
  • They see the stage each order has reached — the same information you see.
  • The account is optional: a customer with no email address stays in the register, simply without access.

What if that customer already has an account with another company?

One email address has exactly one account across the whole platform — that is what makes signing in unambiguous. If the address is already in use by another company, the app tells you so plainly when you save, and you have two options: use a different address for this customer (the contact person who deals with you, for instance), or leave the field empty — the customer stays in your register, with orders and invoices, just without app access. Your data is never visible to the other company.

What it does

Reusable templates

Define a product once — with your trade’s own fields — and run any number of orders from it.

Your own price grid

Operations down, variants across, a price in every cell. Quotes become consistent.

Production stages

Each order moves through your stages. Operators pick up and complete; the system records who and when.

Invoices and proformas

Automatic per-series numbering that never repeats. Outstanding balances in one click.

Production reporting

What was made, by whom, in what quantity, and where the flow is getting stuck.

Configured per trade

Fields, stages and the price grid arrive ready for the work you actually do.

Try it on your own jobs

The account takes two minutes to create and arrives configured for this trade.

All industries